Everyone I talked to was professional. I got a call saying they were going to have to change a part and wanted approval for that additional cost. It was only a small amount but appreciate the call. When I went to pick up car I was told the part was not needed after all, and I was not charged. I thought that was amazing. I would have never known, they could have just taken the money but that did not. Really Love the Honesty. We will be back for sure!