I've been very pleased both times that I have taken my Ford Explorer SUV to A.S.A.P. The thing that impressed me the first time was that one of their younger employees took it on his own to stay after hours to troubleshoot my issue and was able to pin point the problem and fix it and allowed me to pick up my vehicle that same evening, even though it was after closing. The next time I had a fuel pump problem and had it towed to their shop close to closing time, they immediately tried to fix it on the spot by trying a quick fix method, which did not work, but then they had the fuel pump and fuel filter replaced by the next afternoon. Usually other shops would have taken 2 to 3 days to fix the same problem.